FAQ

Q1:Do you have Catalog?

A1: We have e-catalog available.Due to the wide variety of styles of tea infusers and tea strainers,and the quantity and packaging affect the price,the catalog does not include prices. 

Please send us the styles you are interested in and we will provide you with a quotation.

Q2: Do you accept ODM?

A2: Of course, both ODM and OEM are acceptable. In addition,we also provide customized services of logo, color and packaging.

Q3:.How can we quarantee quality?

A3: Always a pre-production sample before mass production.

Always final Inspection before shipment.

Q4:. What services can we provide?

A4: Accepted Delivery Terms: FOB,CIF,EXW,DDU,DDP by Sea/by Air,Express Delivery.

Accepted Payment Currency:USD,EUR,GBP,HKD,CNY.

Accepted Payment Type: T/T, PayPal,Western Union,Alibaba.

Q5:.When can i get the price?

A5:We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price,please call us directly, so that we will regard your inquiry as the first priority.

Q6:.How long can i expect to get the sample?

A6:It will be ready for delivery in 1-2 days.The samples will be sent to you via express and arrive in 3-5 days.You can use your own express account or prepay us if you do not have an account.

Q7:What about the lead time for mass production?

A7:Ready for ship in 24H,new orders is about 15-20days.